Terms & Conditions

Registration, Payment and Booking Procedure
On receipt of the registration form we will send you confirmation of your place on the selected course and an invoice for the fees. To confirm your booking you should pay 20% of the total amount (minimum payment 150€) within 7 days from when you receive the invoice. The final payment must be made three weeks before the beginning of the course.
If you have booked student shared apartment or Homestay accommodation with us we will include this cost in the invoice.
For Private Apartments or Fincas we ask you to pay in cash at the FU International Academy reception desk when you arrive.

How can I pay?
After receiving confirmation of your booking, please send the 20% deposit.
If you prefer, you may pay the full amount for the course and the accommodation at the time of registration.
The cost of the course and accommodation must be paid in full at least 3 weeks before the date of your arrival.
Please pay by one of these methods:

1. Make a bank transfer using the information given below. All transfers must clearly indicate the applicant's full name and invoice number so that he or she can be easily identified for future reference.ACCOUNT HOLDER: Formación FU S.L. BANK: CajaCanarias, Office Nº: 0162, La Paz, Puerto de la Cruz Carretera el Botánico
   ACCOUNT NUMBER: 2065 0162 72 14 00010606
   IBAN: ES13 2065 0162 7214 0001 0606
   BIC/SWIFT: CECAESMM065
2. Pay by VISA or MASTERCARD using the application form via e-mail, mail or fax and please be sure to state the exact amount that you are authorizing us to charge to your credit card. FU International Academy will not pay any bank charges and if they are outstanding at the start of the course you will be asked to pay them. Once we receive the payment or the payment confirmation we will confirm the reservation and send all the necessary information before the student's arrival.

Cancellations
All cancellations must be made in writing. The cancellation date will be the date on which the FU International Academy receives the written cancellation. We strongly recommend that you arrange insurance cover to protect yourself against the possibility of cancellation due to illness or accident.

Tuition or accommodation fees are not refundable if a participant arrives late or wishes to leave a course that has already started or leave accommodation that is already occupied.
The FU International Academy will not refund any fees due to absence or illness. The student must pay a €50 administration fee for each request for changing the course or the accommodation.

Insurance
The school's insurance provides cover for accident/injury on the school premises only. Students are not insured by the FU International Academy against illness, theft, damage or loss of personal effects and the FU International Academy accepts no responsibility in the event of such an occurrence. Personal insurance is therefore essential.

Health Insurance
As an EU citizen you may be entitled to free medical treatment in Spain (please check before leaving your country). However, students are strongly recommended to take out full travel, health, money and baggage insurance in advance. EU nationals should also bring their EU Health card or Form E 111.

Public holidays 2012: January 6th; February 2nd; April 5th and 6th; May 1st, 3rd and 30th; July 10th; August 15th; October 12th; November 1st ; 6th and 25th December

The school is closed on public holidays and in general classes are not made up. If two public holidays fall in the same week, then classes from one day will be made up. We are open during the Christmas and New Year period.

Visa
Students from EU countries do not need a visa to enter Spain. Students from non-EU countries may need a visa and should check with their nearest Spanish Embassy before booking. We will refund all prepaid money minus €150 for administration costs, on all visa refusals. You must send us official written proof of the visa refusal from the Embassy; otherwise no refund will be made.

General

• FU International Academy reserves the right to refuse admission to any student or to dismiss any student in the event of misconduct, unsatisfactory attendance or unsatisfactory work, without a refund of fees.
• Travel, examination fees and the cost of weekend activities are not included in the price.
• Absence from classes: In the group lessons, and courses for two students, missed classes will not be made up under any circumstances. For individual lessons students may make up a class but only by prior arrangement with the Academy.
• If you have come to us through an agent, their terms and conditions may apply to you; FU International Academy reserves the right to apply our own terms.
• If there are only one or two students enrolled on a group course the course will normally still take place, however we will reduce the course time to 75% (two students) or to 50% (one student) of the group time.
• Our groups usually have a maximum 10 students.
• If the school is closed due to meteorological warnings, the classes will neither be held nor be made up at a later date.
• Students in FU International Academy shared apartment accommodation must leave a copy of their ID or Passport and pay €50 deposit on arrival, This will be retained for the duration of their stay. When the student checks out and the apartment is seen to be clean and tidy and there is no damage to the fixtures and fittings, the deposit will be returned.
• Weekly basis: check-in on Sundays, check-out on Saturdays. There are no discounts if the stay is less than a week - the whole full week must always be paid for.

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