Frequently Asked Questions

FAQ Page2019-08-20T14:38:58+00:00

What Do You Need Help With?

Is it possible to change my accommodation type after my arrival?2017-10-24T11:07:03+00:00

Yes, you can request a change one time if you are not entirely happy. Of course, it is subject to availability.

Is there a minimum level for the business Spanish course?2018-09-18T08:49:41+00:00

Yes, you need to have a minimum level of A2 to enroll in this course.

What books and materials will be used during the course?2017-10-23T11:48:57+00:00

We use “Socios 1 and 2” and “Expertos” for the Business course.

What is the difference between a general Spanish class and the Business Spanish course?2017-10-23T13:47:14+00:00

The general Spanish course’s main goal is to improve fluency, focusing on speaking, listening, reading and writing Spanish.

This Business course is designed to teach you to communicate effectively in Spanish in professional contexts. You will expand your Spanish vocabulary, improve your ability to write and speak in Spanish in both social and professional interactions, and learn terminology and skills that you can apply at business negotiations, telephone conversations, written reports and emails, and professional presentations.

What books and materials will be used during the Tourism and Hospitality course?2017-10-23T11:50:12+00:00

We use the book “5 estrellas” and some of our own material.

What is the difference between a general Spanish class and the Tourism and Hospitality course?2017-10-24T10:17:33+00:00

The general Spanish course’s main goal is to improve fluency, focusing on speaking, listening, reading and writing Spanish.

The Tourism and Hospitality course focuses on specific vocabulary and communication skills related to the various fields within the tourism and hospitality industry such as hotels, travel agencies and car rental services.

Is the DELE exam very difficult?2017-09-15T14:00:36+00:00

The difficulty of the exam is always adequate for the level you have signed up for. In our DELE preparation classes, our teachers will prepare you very well for the exam.

In which location will the exam take place?2018-09-10T08:42:34+00:00

In FU International Academy – Puerto de la Cruz.

Check out the link for further information:

How can I register for the DELE exam?2018-09-18T08:49:47+00:00

You have to enroll on the Instituto Cervantes website:

Is the inscription fee and the registration to the exam included in the price?2017-09-15T14:11:38+00:00

No, they have to be paid separately.

What books and materials will be used during the DELE preparation course?2017-10-23T11:51:08+00:00

You will be working with “Edelsa DELE preparación al Diploma de Español” (A1, A2, B1, B2, C1 and C2 depending on your level).

What sports do you offer?2017-09-15T14:21:42+00:00

Surf course – 1 week from Monday to Friday – Price 125€ including the wetsuit and board.

Paragliding – 1 flight (20 – 30 minutes) – Price 100€ including the transport.

Diving – Price 350€ including the course certificate and the equipment.
PADI Open Water Diver (Beginner) – You can do the course in 1 or 2 weeks, but we recommend you to take your time and do it in 2 weeks. PADI Open Water Diver (Advanced) – 1 week.

Do I have to book the sports course when I book the Spanish course?2017-10-24T10:21:07+00:00

It is better to book the sports course immediately so that we can ensure you a place in the course. If you are not sure whether you want a sports course or not, you can book it later on, however, we cannot guarantee you a place then.

Can I bring a friend to the sports course?2017-09-15T14:33:17+00:00

Yes, we can book the course for you and your friend. The prices on the website are per person.

Can I choose the course time for my private lessons?2017-09-15T14:41:24+00:00

Usually, private lessons take place in the afternoon because the group courses take place in the morning.

Can I choose my teacher for my private lessons?2017-09-15T14:42:54+00:00

We can consider your request about one particular teacher but we cannot guarantee that your lessons will be with one particular teacher.

Which books and materials will be used in the private lessons?2017-10-24T10:23:08+00:00

In the private lessons we will use the same books as in the group lessons. We will adapt the additional materials according to your needs and wishes of what you would like to learn.

Is it possible to book only one or two units of private lessons?2017-09-15T14:46:30+00:00

No, new students have to book a minimum of 10 units.

What is the difference between the Intensive 20 and Intensive 30 courses?2017-10-23T11:52:01+00:00

The difference between the courses is that in the Intensive 30 you will have more time to study. After your classmates have left the class, you will receive an “in-depth study” of the content learned before.

Where can I find the accreditation letter and the list of accredited Spanish-courses, valid for educational leave (Bildungsurlaub)?2018-10-30T11:20:04+00:00

Here you can find all the information about “Bildungsurlaub”. Nevertheless, we always recommend that you ask about a valid accreditation at least 3 months before the course starts.

What books and materials will be used during the course?2018-04-12T11:26:38+00:00

We use a grammar book called Vente A1, Vente A2, Ven 2 (B1), Ven 3 (B2), we also use El Ventilador for C1 level and Prisma for C2 level.

Is there a minimum level students have to have to enroll in one of the intensive courses?2018-09-18T08:48:31+00:00

General Spanish (I20 and I30) – all levels A1 – C2.
Business or Tourism & Hospitality – minimum level A2.

What timetable do the courses usually have?2017-09-15T15:07:11+00:00

Intensive 20 – 09:00h until 12:15h.
Intensive 30 – 09:00h until 14:00h.
Please note that the teaching time will be reduced if there are less than 3 students in one class.

What happens if there aren’t enough students enrolled for the course?2017-09-15T15:08:46+00:00

If only one or two students have enrolled in a group course, the course will still take place. However, we will reduce the teaching time to 75% (two students) or 50% (one student). Courses may start in the morning or in the afternoon. FUIA reserves the right to schedule the lessons at the most suitable time. This also applies to individual lessons.

Do you offer summer camps for kids?2017-09-15T15:10:20+00:00


Do you separate groups by the age of the students?2017-09-15T15:11:23+00:00

No, except for young students (age 10-14) who have to take individual classes.

Are there any courses for beginners that are not intensive?2017-10-24T10:29:40+00:00

In our range of courses we offer our clients Intensive group courses and Individual classes. If you won’t be able to attend classes everyday, we recommend that you book Individual classes.

What age is the junior course for, I have 5 and 8 year old sons?2017-09-15T15:14:35+00:00

Junior courses are for closed groups, we don’t accept individuals. We only can offer private lessons for juniors under 16 years old.

Do you offer classes suitable for a child and a parent?2017-09-15T15:16:00+00:00


Can I switch classes if I think the level is not right for me?2017-09-15T15:17:09+00:00

If necessary, the Academic Director will check your level again and help you.

How do I know which course level to enroll in?2018-09-18T08:48:59+00:00

When booking, you will be asked to give an estimated level. After booking, you will be invited to take a short test so that we can assign you to the suitable group.

How much time do I need to learn Spanish?2018-04-12T12:01:05+00:00

If you are an absolute beginner and want to learn a level that lets you understand and speak in everyday situations, you may need to take A1 and A2 course level, which takes 9 weeks of an intensive course in total.

What level will I have after I have finished my intensive course?2019-08-08T13:13:39+00:00

It depends on the level you have when starting the course and on the number of weeks you participate in class.

A1 – 4 weeks
A2 – 4 weeks
B1 – 6 weeks
B2 – 6 weeks
C1 – 12 weeks
C2 – 14 weeks

Will there be class on national holidays?2017-09-15T15:23:17+00:00

No, on national holidays the schools are closed and the lessons will not be rescheduled. When there are two public holidays within one week, the lessons of one day will be scheduled on another day of the same week. One-to-one language training will always be rescheduled completely.

How early should I book a class? Is it possible to book last minute, too?2017-10-24T10:33:44+00:00

We recommend booking your course as soon as you have decided to participate. Last minute bookings may be possible depending on the number of students in our courses.

What time do the courses start?2017-10-24T10:35:39+00:00

Usually, the group courses start at 09:00h, however, the time depends on how many students we have for a certain group. If we have to reduce the teaching time, the course may start later.

Can I start anytime I want?2017-09-15T15:28:07+00:00